> ## Documentation Index
> Fetch the complete documentation index at: https://fxscripts.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Escrow & Cfx.re Portal

> Authorize your server, troubleshoot escrow errors.

Every fxScripts resource is delivered through Cfx.re Asset Escrow. After
you buy at Tebex, the asset is linked to your FiveM account and you
authorize your server from [Cfx.re Portal](https://portal.cfx.re/).

## The flow

<Steps>
  <Step title="Buy at Tebex">
    Log in with your FiveM (Cfx.re) account during checkout.
  </Step>

  <Step title="Asset appears in your portal">
    [portal.cfx.re](https://portal.cfx.re/) → **Granted assets**. A few
    minutes after payment.
  </Step>

  <Step title="Authorize your server">
    Open the asset and add your `sv_licenseKey` to the allowed list.
  </Step>

  <Step title="Start the resource">
    Drop the folder under `resources/`, `ensure <name>` in `server.cfg`.
  </Step>
</Steps>

<Tip>
  `sv_licenseKey` lives in `server.cfg`. Generate one at
  [keymaster.fivem.net](https://keymaster.fivem.net/) if you don't have it.
</Tip>

## Common errors

<AccordionGroup>
  <Accordion title="resource is escrowed and not authorized">
    Your `sv_licenseKey` isn't in the allowed list. Add it at Cfx.re
    Portal → Granted assets → the asset → allowed licenses. Then
    `restart <resource>`.
  </Accordion>

  <Accordion title="The asset doesn't show up in Granted assets">
    Wait 2-5 min after payment — Tebex pushes asynchronously. After 15
    min still missing? You probably used a different FiveM account at the
    portal vs at checkout. Same email isn't enough — has to be the same
    Cfx.re account.
  </Accordion>

  <Accordion title="No Tebex receipt email">
    Check spam. If nothing after 30 min, contact Tebex support directly
    from your Tebex account.
  </Accordion>

  <Accordion title="I changed my server license — re-authorize?">
    Same flow: Cfx.re Portal → Granted assets → add the new
    `sv_licenseKey`. You can authorize multiple licenses for the same
    asset (dev / staging / prod).
  </Accordion>

  <Accordion title="Resource starts but exports are scrambled">
    The asset bundle didn't decrypt. Re-pull the latest version from
    Cfx.re Portal and replace the folder.
  </Accordion>
</AccordionGroup>

## Updating

Cfx.re Portal pulls latest automatically when you start the resource.
Configs, themes and translations survive updates — they're escrow-ignored.

## Refunds

Within 7 days of purchase, if the script doesn't work as documented and
we can't help fix it, you're eligible for a refund through Tebex. After 7
days it's case-by-case. Full policy at [General FAQs](/docs/general-faqs#refunds).

## Still stuck?

[Discord](https://discord.gg/HCcpPmNrHH). Bring:

* Tebex order number
* Last 4 chars of your `sv_licenseKey`
* The exact error from `txAdmin` console